How much does a private ambulance cost?

Private ambulance fees vary based on distance and patient condition. Call +90 216 339 00 39 for an exact quote.

How fast does the ambulance arrive?

Our average arrival time in Istanbul is 15-30 minutes depending on traffic. The nearest team is dispatched immediately.

Do you offer intercity transport?

Yes, we provide intercity patient transport to all cities in Turkey with fully equipped ambulances.

Are your ambulance services available 24/7?

Yes, we provide uninterrupted ambulance services 24/7 throughout Istanbul and across Turkey. You can reach us anytime for emergencies.

What is the difference between private ambulance and 112?

112 Emergency Service is a public service focused on life-threatening situations. Private ambulances serve both in emergencies and in planned transfers such as comfortably transporting stable patients (e.g., hospital to home, home to appointment).

Pricing varies depending on the type of service (emergency, transport), distance, and the patient’s condition. Please contact us for detailed information and quotes.

What payment options do you accept?

We accept cash, credit/debit cards (contactless POS), and bank transfer. All services are invoiced.

Does private health insurance or SGK cover private ambulance services?

This depends on your policy coverage and SGK's current regulations. Some private insurances may cover it in emergencies or if deemed necessary by a doctor. SGK typically covers inter-hospital transfers under certain conditions. We can issue an invoice for insurance submission upon request.

Are your ambulances fully equipped?

Yes, all our ambulances comply with Ministry of Health regulations and are fully equipped with modern medical devices and emergency equipment.

Do you provide intercity patient transport?

Yes, we provide safe and comfortable intercity patient transport throughout Turkey. Our specially equipped vehicles and experienced teams handle long-distance transfers.

Can I rent an ambulance for events?

Yes, we provide fully equipped ambulances and medical teams for concerts, sports events, fairs, and all organizations.

Do your ambulances have doctors on board?

All our ambulances are staffed with expert professionals such as paramedics and EMTs. A doctor can be added upon request for an additional fee.

What is the difference between red and blue striped ambulances?

A red stripe indicates a fully equipped 'Emergency Ambulance' capable of responding to emergencies. A blue stripe indicates a 'Patient Transport Ambulance' used for transporting stable patients.

Can a patient's relative accompany as a companion in the ambulance?

Yes, depending on the patient’s condition and team approval, one companion is usually allowed to accompany the patient.

What information should I prepare to call an ambulance?

During the call, inform our operator of the patient’s general condition, age, consciousness status, exact address, and a reachable phone number to speed up the process.

What should I do until the ambulance arrives?

Stay calm and ensure your safety first. If the patient is unconscious and not breathing, start basic life support. Apply pressure to severe bleeding with a clean cloth. If no trauma is suspected, lay the patient on their side to keep the airway open.

How long will it take for you to arrive?

Our nearest team is dispatched immediately. Depending on traffic and distance, our goal is to reach you as soon as possible.

24/7 Service - 39 Districts

Professional Private Ambulance Service

24/7 private ambulance in Istanbul & intercity transfers. Credit/debit cards accepted. Call now.. With Ministry of Health approved ambulances, we stand ready 24/7 for emergencies, planned patient transfers, and event medical coverage. Experienced crew, modern equipment, safe transport.

Emergency Call WhatsApp Support

Average response time: 15 seconds

Modern and fully equipped Nova Ambulance vehicle ready for duty

Since 2010

Ministry of Health licensed service

45,000+

safe patient transfers completed

modern, well-equipped ambulance fleet

9 min

average first response time in Istanbul

Republic of Türkiye Ministry of Health licence

ISO 9001:2015 quality management system

KVKK/GDPR compliant records and communication

Modern, well-equipped ambulance fleet

Our Services

We are here for you with professional solutions for all your medical needs.

24/7 private ambulance in Istanbul & Turkey
Ministry of Health licensed & approved
Fully equipped modern fleet
Experienced paramedics and drivers
Safe intercity patient transport
Event medical support services

Emergency Ambulance

We respond to emergencies 24/7 with our fully equipped ambulances and professional medical team.

Emergency Ambulance Services

Intercity & Intracity Transport

For planned or sudden transport needs, we provide safe and comfortable transfers between hospitals or from home to hospital.

Intercity Patient Transport

Event Medical Support

We are ready with fully equipped ambulances and medical staff for potential emergencies at concerts, sports events, and all your organizations.

Event Medical Support

Why Nova Ambulance?

Established in 2007 as Nova Sağlık and providing ambulance services since 2010, our mission at Nova Ambulance is to provide the highest standards of emergency and non-emergency medical transportation. We prioritize our patients safety and comfort with our experienced team and modern vehicles.

24/7 Service

Always available in Istanbul & surroundings.

Expert Team

Specialist paramedics and experienced drivers.

Modern Fleet

Fully equipped, late model ambulances.

Licensed

Ministry of Health approved reliable provider.

Fair Pricing

Transparent pricing with no surprises.

On Time

Punctual service for scheduled transfers.

Professional Team

We serve with expert paramedics, emergency medical technicians, and experienced drivers. A doctor can be included in the team upon request.

Safety and Comfort

Patient safety and comfort are at the highest level in our vehicles equipped with the latest technology.

Patient-Centered Approach

We provide services with empathy and respect, being sensitive to the individual needs of each patient.

About Nova Ambulans

Nova Ambulance's professional and friendly medical team

Customer Reviews

What did our patients and their relatives say about us?

Elif S.

2 weeks ago

We transported my grandfather from hospital to home. The team was highly professional, friendly, and compassionate. They carried him with great care without causing any discomfort. Their communication reassured us throughout the process.

Ahmet B.

1 month ago

We needed an ambulance for my father at night. From the moment we called, they organized quickly and arrived at our location. Thanks to their calm response and intervention, we safely reached the hospital.

Zeynep T.

3 weeks ago

We were concerned about intercity transport, but Nova Ambulance managed everything perfectly. The ambulance was well-equipped and comfortable. The staff’s attention and knowledge gave us great confidence. Highly recommended.

View all reviews on Google

FAQ - Service Overview

General Questions

Service Details

Emergency Situations

Contact Us

You can reach us 24/7 for emergencies, patient transport, or event medical support.

Call Now Message on WhatsApp Send Email